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FAQ

Introducing our frequently asked questions

Will my ride be really on time?

We have policy to keep re-checking our drivers manners, driving skills and ourcustomer's feedbacks periodically. You can assure we'll dispatch only qualified drivers that'll be on time on any situation.

In case our driver takes a day off on short notice, will SBTI send another driver immediatly?

We have our substitute drivers in case your driver can't service you according to the schedule. Please contact us immediatly and we will find you a substitute driver as fast as we can

I'm doubting that my driver might be taking drugs

We screened every of our driver candidates to go through our drug test (verfied by the police department), please be assure that

Can I ask for any recommended route for my domestic trip?

Of course, we can!

I'm worried that I won't be able to spot my driver once I arrived the airport

We'll provide you the assigned driver of his information, i.e. driver's portrait, license plate, meeting spot. Our driver will hold a board that has your name written on it, so you'll be able to spot our driver easily.

What kind of vehicles SBTI provides for their customer?

We have many types of vehicles, for different occasion, you can see our vehicles here

Do you also have sightseeing bus service in Kansai?

Yes, for further details please inquire as in this contact form

I want some recommendation on Hyogo's sightseeing spot?

Please inquire for a further details in this contact form

Can I plan my own trip and have SBTI driver takes me on my desitated spots according to my plan?

Of course, you can! for further details, please inquire in this contact form

I want to book a room?

Currently, we only take bookings from a customer who use our Chauffeur service

I want an advice on investment?

You can inquire about it through this contact form

I want to know about SBTI's real estate and investment up untill now

You can see details from here

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